A Linden company - serving Atlanta, GA

Our Guarantee & Warranty - Linden Air Duct Atlanta

Whole-home duct cleaningWhole-home duct cleaning
Dryer vent cleaningDryer vent cleaning
Camera inspectionCamera inspection
Sanitizing & deodorizingSanitizing & deodorizing
Every visit starts with

Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents

Worth knowing

That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.

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The Linden Air Duct Atlanta Guarantee

When we finish a job in your home, we want you to feel two things: that the air moving through your ducts is genuinely cleaner, and that you’d let our crew back through the door without a second thought. That’s what our guarantee is actually about. For homeowners across Atlanta, from Virginia-Highland to East Point, we put it in writing before any work starts. You get a written price up front, a written guarantee on every repair, and a 365-Day Done Right Promise on every job we do. If the work isn’t right, we come back and make it right. That’s the whole agreement.

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What’s Covered

  • Workmanship on every air duct cleaning. We stand behind the cleaning itself. If you find an area we missed or a vent we didn’t properly seal back, we return and redo that section at no charge.
  • Workmanship on every dryer vent cleaning. The lint trap bypass gets cleaned, the vent run gets cleared, and the termination point outside gets checked. If airflow doesn’t improve, we come back.
  • Every air duct repair, in writing. You receive a written guarantee with every repair job. It states exactly what we fixed, what we replaced, and that the repair will hold.
  • Free second visit if a covered repair fails. If a repair we made doesn’t hold within the guarantee period, Linden Air Duct Atlanta returns at no charge. No dispatch fee, no labor charge, no parts charge on the covered component.
  • Cleanup of the work area. We lay down protection, we keep the work contained, and we leave your home as we found it. If we left dust behind, call us and we’ll come make it right.
  • Technician verification before arrival. Every tech is background-checked, identity-verified, and photo-badged. You get their name and photo before the visit, and they show a photo ID badge at your door. Every time. That’s the Threshold Standard.
  • Written price before work begins. The price we quote is the price you pay. No add-on charges discovered mid-job, no surprise line items at the end. This is a standing commitment, not a promotional offer.
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Styles & brands we work with

Whole-home duct cleaning
Whole-home duct cleaning
Dryer vent cleaning
Dryer vent cleaning
Camera inspection
Camera inspection
Sanitizing & deodorizing
Sanitizing & deodorizing

Our Satisfaction Promise

Here’s what happens if something isn’t right. You call us. A live person answers, any hour of any day. You tell us what’s wrong. We schedule a return visit. We come back, we look at the work, and we fix it. No argument, no invoice on the return trip for anything that falls under our guarantee. Our 365-Day Done Right Promise covers the work on every single job for a full year from the date of service. If a duct we cleaned is showing debris buildup again within that window because we didn’t do the job properly, we re-clean it. If a repair we made fails, we fix it without charge. Marcus Veale, Owner of Linden Air Duct Atlanta, signs off on this promise, and it’s printed on every job record we leave with you.

Licensed & Insured Backing

A guarantee is only as strong as the company behind the paper it’s written on. That’s why we carry proper licensing and insurance for every job we do in the Atlanta metro area. Licensed means we operate legally in this state and hold ourselves to the code requirements that apply to HVAC and ductwork work. Insured & bonded means if something unexpected happens while we’re in your home, you’re protected, not left holding the bag. This isn’t boilerplate. It’s the structural backing that makes our 365-Day Done Right Promise enforceable. When you hire Linden Air Duct Atlanta, you’re not hiring a random crew with a truck and a vacuum. You’re hiring a company that’s been accountable to Atlanta homeowners since 2004, as part of the Threshold Group family.

How the 365-Day Done Right Promise Works

The process is straightforward. Every job we complete comes with a one-year workmanship guarantee from the date of service. If something we did needs attention within those 365 days, here’s the sequence:

  • You call (912) 493-7110. A live person answers. You explain the issue. No voicemail loops, no callback queues.
  • We review your job record. Every job is documented with what was done, when, and by which technician.
  • We schedule a return visit. At a time that works for you.
  • We make it right. If it falls under the guarantee, you pay nothing for the return visit, the labor, or the parts on covered work.

The guarantee covers our workmanship, not normal accumulation. Atlanta homes collect dust, pollen, and pet dander at different rates depending on the neighborhood, the age of the home, and the number of occupants. If you are in a 1920s bungalow in Candler Park with two dogs and original return ducts, your system will re-accumulate dust faster than a new build in Sandy Springs. That’s normal wear, not a workmanship failure. But if we left something undone or a repair doesn’t hold, that’s on us. We handle it.

What the Guarantee Looks Like on a Repair

When we repair an air duct, whether it’s sealing a separated joint in a crawlspace, replacing a crushed flex run, or patching a leaking plenum, you get a written guarantee specific to that repair. It names the duct section, the work performed, the materials used, and the dates the guarantee covers. If that repair fails within the covered period, Linden Air Duct Atlanta returns at no charge. No prorated depreciation, no “the guarantee only covers parts, not labor.” We come back, we fix it, we leave. That’s the deal we’ve operated under since 2004.

Before & after

See the difference

Before - Recent ProjectBeforeAfter - Recent ProjectAfter
Recent Project
Before - Full RestorationBeforeAfter - Full RestorationAfter
Full Restoration
Before - Complete UpgradeBeforeAfter - Complete UpgradeAfter
Complete Upgrade

What We Ask From You

The guarantee works both ways, and we’re upfront about what we ask. Keep your HVAC filter changed according to your system’s schedule. Don’t block return vents with furniture or stored boxes. If you notice something off after we leave, don’t wait six months to call. Tell us within a reasonable window so we can assess the issue while conditions are still fresh. For dryer vents, clean the lint screen after every load, and let us know if you notice longer dry times. These small things keep your system functioning properly and let us distinguish between routine maintenance needs and actual guarantee issues.

The Threshold Standard Behind Every Visit

You can’t guarantee work unless you can guarantee the people doing it. That’s why every Linden Air Duct Atlanta technician operates under the Threshold Standard. Here’s what that means for you, specifically. Before any tech arrives, you receive their name and photo. When they ring your doorbell, they’re in a clean, marked uniform. They show you a photo ID badge before they step inside. They’ve been background-checked and identity-verified. Marcus Veale, Owner of Linden Air Duct Atlanta, personally holds the team to this standard on every job, in every neighborhood from Buckhead to Decatur. When we say we stand behind our work, we’re also standing behind the people we send into your home.

Frequently Asked Questions About Our Guarantee

Call Us and Put the Guarantee to Work

If you’re in Atlanta and you want duct work done by a company that puts it in writing, call Linden Air Duct Atlanta at (912) 493-7110. A live person answers, any hour of any day. You’ll get a clear explanation of our services, a written price before any work begins, and a written guarantee on every repair. That’s how we’ve operated since 2004, and that’s how we’ll operate on your job. Get the guarantee in writing from a crew you’ll be glad you let in.

Written by Marcus Veale, Owner at Linden Air Duct Atlanta, serving Atlanta since 2004.

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